Synchrobell’s performance management solutions are based on the Balanced Scorecard principles. Business performance, therefore, is measured by the granular measurement of performances of the various arms of the organization cascading from the bottom to the top. This is made possible by the proper development of an appropriate Performance Management Framework that recognizes the corporate objectives as well as the shared objectives of individual employees, units, and departments of the organisation.

Our performance management systems use appropriate metrics to define key performance indicators (KPIs) and set targets to drive measurement across the various strategic objectives based on the four perspectives of the Balanced Scorecard principle – financial growth, customer satisfaction, learning and development, and internal processes.